Refund and Returns Policy
Thank you for shopping at NY Premium Massage Chair Inc. We appreciate the fact that you like to buy the quality massage chairs we offer. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at NY Premium Massage Chair Inc. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at NY Premium Massage Chair Inc, you agree to the terms set forth below along with our Privacy Policy.
Returns
We fundamentally believe you will be thrilled with the products you purchase from us. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
Within 30 days of receipt of your shipment, you may return any of the following items to NY Premium Massage Chair Inc, for any reason, for a full refund:
- Any massage chair in its original condition, with all original packaging and accessories.
- Any defective product that has not been misused or abused.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at sales@tapchair.com.